Making appointments:
All new appointments must be accompanied by a referral letter from a referring doctor.
Unless it is requested in a referral letter provided in advance, the responsibility for making appointments will be left to the patient - 08 85222899.
Patients will receive a reminder telephone call to confirm attendance several days before the appointment.
Initial appointments range in duration (30 to 60 minutes) depending on the Medical Specialist and the complexity of the referring problem.
Review appointments are of shorter duration (15 to 30 minutes).
Longer Review appointments
Complex problems or a consultation requiring generation of a medical report (eg driver's licence accreditation) will require a longer appointment. Please inform reception staff when making your appointment if this is likely to be the case so that the doctors' subsequent appointments can be scheduled appropriately and fewer people inconvenienced.
Missed appointments
Non attendance without adequate notification will attract a non-attendance fee.
Cancellations
Please do us the courtesy of contacting reception staff in plenty of time if you are unable to attend at the appointed time - 08 85222899.
Information for doctors:
Urgent Reviews
On occasions it may be necessary for a patient to be reviewed earlier than an available appointment time. When the referring doctor has such an urgent request, we ask that he or she contact the Specialist Physician concerned directly by telephone to arrange an earlier review.
Referral Letters
We encourage referring doctors to provide a comprehensive referral letter including details of the presenting complaint, outlining clearly questions which require opinion; relevant present and past medical history; a current list of medication; relevant investigation results; and contact details.
After hours care
After hours care or emergency treatment is not available at Nunyara House, Specialist Medical Centre. In the event of an emergency we ask you to dial 000 or see your General Practitioner urgently.
Prescriptions
Will not be provided outside of an appointment and any medication required may be available by making an appointment with your General Practitioner, with the exception of Special Access items.
Attendance and Sickness Certificates
These certificates will be provided on request at your appointment.
Confidentiality
Your personal health information will only be accessed by authorised persons for the management of your care and will not be used or released without your prior written consent. Under the provision of the Privacy Act, patients may access their health information. Requests in writing are to be addressed to the Medical Specialist concerned. A fee may be charged.
Billing
Full payment on the day is preferred and will attract a significant discount.
EFTPOS and credit card payments are accepted. Medicare will reimburse the majority of the service fee directly into your account within 24 hours of your appointment.
Any unpaid amounts/gap payments must be forwarded with the Medicare cheque as soon as possible after receipt of your Medicare cheque.
Bulk billing may occur at the discretion of each doctor or in special circumstances, on request.
Gap payments (from 1st July 2023):
New patient appointment:
Medicare item number 132 or 110: Concession/Pensioner $60 Private: $100
(Dr Vallat Concession/Pensioner $70 Private: $120)
Review patient appointment:
Medicare item number 133 or 116: Concession/Pensioner $40 Private: $60
Nunyara House, Specialist Medical Centre Code of Conduct
All new appointments must be accompanied by a referral letter from a referring doctor.
Unless it is requested in a referral letter provided in advance, the responsibility for making appointments will be left to the patient - 08 85222899.
Patients will receive a reminder telephone call to confirm attendance several days before the appointment.
Initial appointments range in duration (30 to 60 minutes) depending on the Medical Specialist and the complexity of the referring problem.
Review appointments are of shorter duration (15 to 30 minutes).
Longer Review appointments
Complex problems or a consultation requiring generation of a medical report (eg driver's licence accreditation) will require a longer appointment. Please inform reception staff when making your appointment if this is likely to be the case so that the doctors' subsequent appointments can be scheduled appropriately and fewer people inconvenienced.
Missed appointments
Non attendance without adequate notification will attract a non-attendance fee.
Cancellations
Please do us the courtesy of contacting reception staff in plenty of time if you are unable to attend at the appointed time - 08 85222899.
Information for doctors:
Urgent Reviews
On occasions it may be necessary for a patient to be reviewed earlier than an available appointment time. When the referring doctor has such an urgent request, we ask that he or she contact the Specialist Physician concerned directly by telephone to arrange an earlier review.
Referral Letters
We encourage referring doctors to provide a comprehensive referral letter including details of the presenting complaint, outlining clearly questions which require opinion; relevant present and past medical history; a current list of medication; relevant investigation results; and contact details.
After hours care
After hours care or emergency treatment is not available at Nunyara House, Specialist Medical Centre. In the event of an emergency we ask you to dial 000 or see your General Practitioner urgently.
Prescriptions
Will not be provided outside of an appointment and any medication required may be available by making an appointment with your General Practitioner, with the exception of Special Access items.
Attendance and Sickness Certificates
These certificates will be provided on request at your appointment.
Confidentiality
Your personal health information will only be accessed by authorised persons for the management of your care and will not be used or released without your prior written consent. Under the provision of the Privacy Act, patients may access their health information. Requests in writing are to be addressed to the Medical Specialist concerned. A fee may be charged.
Billing
Full payment on the day is preferred and will attract a significant discount.
EFTPOS and credit card payments are accepted. Medicare will reimburse the majority of the service fee directly into your account within 24 hours of your appointment.
Any unpaid amounts/gap payments must be forwarded with the Medicare cheque as soon as possible after receipt of your Medicare cheque.
Bulk billing may occur at the discretion of each doctor or in special circumstances, on request.
Gap payments (from 1st July 2023):
New patient appointment:
Medicare item number 132 or 110: Concession/Pensioner $60 Private: $100
(Dr Vallat Concession/Pensioner $70 Private: $120)
Review patient appointment:
Medicare item number 133 or 116: Concession/Pensioner $40 Private: $60
Nunyara House, Specialist Medical Centre Code of Conduct
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January 17th, 2012
January 17th, 2012